Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us when using our website or requesting appliance repair services in your area. By using our website, calling our numbers, or submitting a service request, you agree to the terms outlined in this policy.

1. Information We Collect

We only collect personal information that you voluntarily provide when you contact us, request an estimate, or schedule an appointment. This may include:

  • Full name
  • Phone number
  • Email address
  • Service address
  • Appliance type (washer, dryer, refrigerator, oven, dishwasher, etc.)
  • Description of the appliance issue
  • Preferred appointment date and time
  • Any additional notes or instructions

We may also gather basic website data such as IP address, browser type, and pages visited to help improve site performance. This data does not personally identify you. We never sell, rent, or trade your personal information.

2. How We Use Your Information

Your information is used strictly to provide appliance repair services and related support. This includes:

  • Contacting you to confirm or schedule appointments
  • Sending technicians to your location
  • Diagnosing and repairing appliances
  • Sending service updates or reminders
  • Responding to inquiries
  • Improving customer service and website performance

If you choose to receive promotional messages, you may receive occasional updates or service offers. You can opt out anytime. Your information is never used for unrelated marketing or shared without consent, except when needed to complete your service.

3. Sharing of Information

We only share personal details when necessary to provide requested services, such as:

  • Communicating job details to technicians or repair partners
  • Providing appliance details to parts suppliers
  • Using secure scheduling or communication tools

All partners are required to protect your information and use it only for your requested service. Disclosure may also occur if required by law or legal process.

4. Cookies & Website Tracking

Our website may use cookies or tracking tools to understand visitor behavior. This helps improve navigation, loading speed, and overall experience. Cookies do not store personal information. You can disable cookies in your browser if you prefer.

5. Your Rights & Choices

You have control over your personal information. At any time, you may:

  • Request a copy of your data
  • Correct or update your details
  • Request deletion of personal information
  • Ask how your data is used
  • Withdraw consent for communications

Contact us to make any of these requests.

6. Data Security

We use technical and administrative safeguards to protect your information. Only authorized staff or technicians can access customer data, and only to complete appliance repairs.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal requirements, operations, or service improvements. Updates will be posted here, and the latest version always applies.

8. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

Phone: (619) 583-4455
Email: lrappliancesrepair@gmail.com

We accept all major credit and debit cards and provide 24/7 appliance repair support for homeowners in your area.